TERMS OF SERVICE FOR PRIVATE COMMISSIONS
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GENERAL TERMS
GENERAL TERMS
Prices are subject to change based on demand.
I have the right to reject any order for any reason.
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PAYMENT
PAYMENT
The accepted currency is only in USD and can be paid through PayPal or Cashapp.
Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
Don't send any payment before I have agreed to give you a slot and requested you to send me the payment.
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PROCESS & DELIVERY
PROCESS & DELIVERY
The time it takes to finish your commission(s) varies depending on factors such as: health, the complexity of the commissioned piece, school work, and con seasons. Please note that I have two parents in their 60's and I am their primary caretaker, one of whom is a two time cancer survivor.
Once the piece is finished you will receive the full resolution image along with a GLAZE cloaked image to post online. No physical product will be available unless agreed upon during commissioning of which there will be a printer's fee plus any framing and/or matting if requested.
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REVISIONS
REVISIONS
You get 5 rounds of changes on the commissioned piece included in the price.
A fee will be added if you want something changed in the final drawing.
If you wish for me to change something in the commissioned piece you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change requested and is based on an hourly wage.
If your reference is unclear to start with, changes will come at an extra charge.
NOTE: Unless clear references are provided (Pinterest moodboards, previously commissioned works, face claims, DnD/Hero Forge Minis) character pieces will be treated as Character Design rather than a Character Illustration.
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CANCELLATION & REFUND POLICY
CANCELLATION & REFUND POLICY
The Buyer is not allowed a refund once work on the commission has started.
If for any reason I am unable to start your commission you will receive a full refund.
If you cancel your order before work has started, you can get a full refund.
If you are getting a refund, do not request a PayPal chargeback. I will transfer the money back myself.
If you request a PayPal chargeback at any point when you were not allowed to ask for a refund, you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evicence that I have completed the work for you. Furthermore, you will be blacklisted from commissioning me again.
Any attempt to pay with cryptocurrency (Bitcoin, USD Coin, Doge, ETH, etc) at any point will result in immediate commission termination with no refund. You will lose all aforementioned rights to the commissioned piece and I will have the full rights to profit further from it in any way. Further more, you will be blacklisted from commissioning me again and blocked on all medias.
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COPYRIGHT & USAGE
COPYRIGHT & USAGE
COPYRIGHT & USAGE AGREEMENT
COPYRIGHT & USAGE AGREEMENT
I, "CHROME ROMÁN" (the artist):
I reserve the right to cancel and refund the order at any time for any reason.
I retain all copyrights over the commissioned artwork.
I will NOT claim the Intellectual Property (IP) of the commissioned artwork.
I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
I reserve the right to post the commissioned artwork online to my social media and in my portfolio.
YOU (the customer/commissioner):
You may upload the commissioned artwork on any website and social channels (NOT Artificial Intelligence Programs such as Midjourney, Stable Diffusion, Dal-E, etc.)
You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc. UNLESS you have a commercial commission with an agreed upon contract).
You may NOT alter the commissioned artwork without my (the artist's) consent.
You MAY be allowed to sell the artwork if it is part of an Adoptable. Please discuss this with me prior to paying for the artwork.
You retain the rights to the Intellectual Property (IP).
You may NOT use the commissioned artwork for commercial purposes.
The following is considered copyright infringement:
Reproducing/using the copyrighted artwork commercially—means making money off it in any way not included in these terms.
Claiming the artwork as your own.
Altering the artwork without my consent.
Running my artwork through any AI programs.
Using my works as/in NFT's.
In some cases, the commercial rights to the image may be purchased (further contracting is needed).
What do you get?
Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts.)
Sketch and/or final sketches that you must accept before the work.
Insight and involvement in color plan.
Full-resolution file of final drawing and a smaller GLAZE cloaked version for internet upload. Final file formats are usually PNG with a JPEG companion image provided. If the file size exceeds more than 30 MB for emails or Discord messages; a Google Drive, WeTransfer, or DropBox Link will be sent.
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